Frequently asked questions

A free 30-minute conversation about your water quality data and household goals. We review your water report, discuss your household profile, and talk through options honestly, including when an Enagic system isn't the right fit.

Yes. 30 minutes, free, no obligation. Drawn is an authorised Enagic distributor and earns commission on Enagic sales, this is disclosed. The consultation is diagnostic, not a sales presentation.

Honestly, yes, we are an Enagic distributor, and we may recommend an Enagic system if it fits your needs. We'll tell you clearly if it does, and clearly if it doesn't. We don't recommend a system to everyone.

Yes. Start at WaterHealthCheck.com. Your consultation will be more useful if we know what's in your water.

Yes. Consultations are by video or phone, available worldwide. Drawn is based in San Miguel de Allende, Mexico, and works with households across the US, Australia, Canada, Europe, the UK, and Mexico. Enagic products are priced per country.

Filtration removes contaminants—lead, PFAS, chlorine, nitrates. Ionization changes water chemistry—pH, ORP, dissolved hydrogen. You need filtration first. Ionization is a separate conversation about water quality, not water safety.

The Enagic K8 retails at approximately $5,890 USD. The Anespa DX is approximately $3,420 USD. Pricing is set globally by Enagic and does not vary by country of purchase. Filter replacement costs approximately $150 USD per year.

Yes. Enagic offers internal financing and we also have external financing available through approved partners. Terms vary by market. We'll cover options in the consultation.

Yes. New Enagic units come with a 30-day return period in most markets. Conditions apply. We'll cover this in the consultation.

Enagic operates a direct sales compensation model, which shares structural features with MLM, but differs in key ways. No monthly purchase quotas, no recruitment requirements to earn, and products are sold at a fixed retail price. Whether you call it MLM depends on your definition. What matters for buyers: the machine price is the same regardless of which distributor you buy from.

Generally no. Softened water uses sodium ions to replace calcium and magnesium, which affects the electrolysis process. A Kangen machine requires minerals in the source water to ionise effectively. If you have a softener, we'll discuss options in the consultation.

It depends on the well water composition. High iron, high hardness, or bacterial contamination all require pre-treatment. We assess source water as part of the consultation.

An oil-based turmeric softgel made from wild Curcuma aromatica grown at Yanbaru, northern Okinawa. Uses oil-based delivery (perilla, flaxseed, olive, and evening primrose oils) instead of black pepper (piperine) for absorption, relevant for anyone who takes medications that interact with piperine.

If you're pregnant or trying to conceive, start with WaterHealthCheck.com. Their pregnancy-focused water quality report is the right first step. Come back to Drawn when you're ready to go further.

No. Nothing on this site or in a consultation constitutes medical advice. We share what the peer-reviewed literature shows and what users report. Always consult your healthcare provider.

WaterHealthCheck.com is a free EPA-data water quality report tool. No Enagic affiliation, no product sales. Drawn and WaterHealthCheck are operated by the same person but function independently. WaterHealthCheck refers households that want to act on their water data to Drawn for a consultation.